Contact Numbers

Medical Assistance
If you need Medical assistance, please contact our Medical Assistance Helpline on 0044 (0) 845 260 3260.
Please quote your name, policy number and scheme reference number RTWRT40006 A and B.

Travel Claims
If you need to make a claim please contact Our Claims Helpline on 0044 (0) 845 370 7 133 to obtain a claim form, giving Your name and Certificate number, and brief details of Your claim.
Please quote your policy number and scheme reference number RTWRT40006 A and B.
All claims must be notified within 28 days of your return.

Gadget Claims (if upgrade has been purchased)
A claim can be set up by contacting TrinityM on 02077 851 702 giving your name and policy number, you must contact TrinityM as soon as possible after any incident likely to result in a claim under this insurance. To complete a claim you must disclose all information requested by TrinityM, fail to do so could lead to a delay of your claim being paid if at all.